Once your WhatsApp Business account is connected, you can use the BETA WhatsApp integration to send messages directly through WhatsApp, available on the Enterprise tier and above.
This can be configured within the Transactional and Automation Builder, allowing you to deliver confirmations, reminders, and other key communications via WhatsApp instead of email.
How to Set Up an Integration in BETA
Set up powerful integrations to automate your workflows.
Requirements & Setup
- A verified & active WhatsApp Business Account
- A billing method configured in WhatsApp Business
- An Enterprise tier subscription in BETA
Connect To Your WhatsApp Business Profile
Navigate to the Settings » Integrations page in the BETA dashboard.
Click WhatsApp.
Select your business profile and WhatsApp number.
What if I don’t have a WhatsApp Business Portfolio?
You can initiate the process of creating a WhatsApp Business portfolio and phone number directly from BETA. Once your account is approved, you’ll need to re-link it in the integrations page.
Can I use multiple WhatsApp numbers?
Currently, BETA automatically selects the first WhatsApp number attached to your account. If you would like to use a different number, please send us the ID of the number you want to use.
Can I use variables/Smart Tags in WhatsApp templates?
Yes, you can use supported template variables such as climber_first, gym_name, climber_email, and gym_url.
Please note that number variables are not supported.
Where do I configure WhatsApp for my messages?
This is done in your meta WhatsApp Business Portfolio.