Keep track of visits directly in the visitor’s profile. See the total sessions, total sessions in the past month and show all to see the time duration of a session.
Show all history displays a visitor's complete visit record. If you wish to see history older than two years, please note that the graph only loads data up to two years old.
The Profile Visit History Export lists all recorded visits for a profile.
Understand the export:
visit id → Unique identifier for the visit record
start time / end time → When the visit began and ended (ISO 8601 format)
location → The gym location where the visit occurred
pass id / pass type → The ID and type of pass used for entry (if applicable)
event booking id → If the visit was linked to an event booking, this is its ID
slot booking id → If the visit was linked to a timed slot booking, this is its ID
same day re-entry → Indicates whether the visit was a same-day re-entry rather than a new visit
If you have migrated to BETA, only visits recorded after your migration will be visible in the export. If you wish the export to include these visits, you must first select “Show All History” before exporting (please note, by default these records will have less information, as details might not have been stored in your previous provider.
You can download the Check-In Report from the Profile » Visits section.Make sure to select “Show All History” first to include the full visit history, then export the data. This will give you a complete list of check-ins and visits associated with that profile.
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