Wish to send a profile another form to sign?
Use the form request by email, to send a profile a pre-filled waiver form, straight to their email. The form will contain their contact details prefilled, but they will need to fill in the rest of the form.
You may either print the form as a .pdf, or else you can load the inputs of the form instantly by previewing. Note, the preview button, only displays the items INPUT by the signee, not all the information on the form. Uploaded files are available via a cloud link - this is only available when logged into BETA, this may not be shared externally.
If a form is configured to require email validation, the visitor must confirm their email address before the form is considered valid. They'll automatically receive an email with a link to complete this step.
Alternatively, your staff can manually override and validate the email directly from the visitor’s profile, useful if the visitor is onsite or experiencing issues with the automated email.
This will affect the profile’s status,
BETA’s traffic light system
Essential guide for staff. BETA’s traffic light system indicates visitor climbing status and permissions, ensuring smooth and safe access to climbing activities.
You can directly validate a form from the Visitors Page, without having to search & select the visitor’s profile. Navigate to the Recent Forms section and simply click the ‘pending form’ button to validate a form.
To manually validate a form, go to the visitor's profile, find the form, click the ‘pending form’ button and validate the form.
To manually expire a form or deny validation, go to the visitor's profile, find the form and click the "Expire Form" button.
Email validation helps ensure that liability forms and accounts are linked to real individuals’ email. This supports smoother check-ins (such as allowing for QR code generation), improves communication, and streamlines other operational processes. It also allows climbers to access and manage their account through the Members Home. Additionally, having a verified email can be beneficial for optional marketing and updates. This is not legal advice and is provided for general informational purposes only.
The BETA app displays two different QR codes:Attention: The Share Profile QR code can still be used for check in, considering the climber has a valid entry/pass and form linked to their profile. However, the Check-in QR code cannot be used to search for a climber on the BETA dashboard. Share Profile QR code - used to share your BETA profile with others e.g., reception/desk staffEntry/Check in QR code - used to check a climber in with a pass they’ve purchased
Yes! The QR code is time-sensitive and dynamic. It expires after a short period or as soon as it’s scanned. This prevents climbers from sharing screenshots or reusing QR codes, ensuring that check-ins are secure and only valid for the individual user.
No — QR codes are intentionally dynamic and cannot be made static. This is a security measure to prevent unauthorized access, such as sharing screenshots or checking in unverified climbers without valid waivers or required proficiency. If you are looking for anyone to generate a QR code to check in, ie you
If you have Allow unverified auto check-in disabled - visitors can only generate a QR code with a form and safety proficiency. Please ensure that the visitor has both, a validated form on their profile, and a safety proficiency. Sometimes, the form might require email validation and/or manual validation, depending on your settings for the form.
This could be occurring for a few reasons:
All of the above need to be valid, for a climber to be able to use QR code checkin
Their profile has an expired form/waiver (They can sign a new form, to advance their status)Their profile does not have a climbing related proficiency eg belay safety, or lead climbing etc
If your form is set to “require email validation”, then they have not validated their form. You can ask them to validate their form by checking their emails, or you can manually validate their form Validate a visitor’s form
The QR code is valid for one check-in or 15 minutes, whichever comes first.Additionally, BETA only allows one active session per visitor. If the same profile attempts to check in again while already checked in, an error will be shown.
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