This page provides essential information on hardware specifications to optimize BETA's performance.
You'll find both specific hardware requirements, which ensure compatibility, as well as general recommendations for hardware that supports smooth operation.
Be sure to carefully review each section to select suitable hardware that meets both BETA’s needs and your gym's setup preferences.
To ensure seamless functionality with BETA, certain hardware specifications are essential.
We highly recommend using the precise models listed for the best performance and support. Carefully review each hardware requirement to avoid compatibility issues, as these specifications ensure BETA runs smoothly across all features.
EPSON Receipt Printer: BETA integrates with the models specified by EPSON for compatibility and reliability, such as the WiFi/Ethernet Epson TM-m10 Thermal Receipt Printer
Please note, if you have the TM-T88V (typically recommended if you migrated from other software) you would need to purchase a UB-E04 or UB-R04 smart ethernet attachment to allow the printer to function over the local network.
Connecting to the UB-E04:
Connect via Epson Network Utility.
Connect to the device via IP address. The default username and password are epson+device serial number, and epson, or just epson and epson.
Full Documentation on The Epson Printer Integration here
Turnstiles are used to control physical access to the climbing facility.
BETA manages the software and access logic, it does not supply the physical turnstile hardware. BETA provides a controller unit configured with custom software that interfaces with standard turnstile systems.
This controller handles access validation and communicates with BETA’s access control system via GPIO (General Purpose Input/Output), ensuring secure and automated entry based on waiver status, membership, or other custom rules set within the BETA platform.
Turnstile Hardware documentation
Access to this documentation is controlled by the BETA team.
Like any modern business, your gym depends on a reliable internet connection, both to support BETA (we’re cloud-based!) AND to process transactions through your payment provider. Your first priority should be to mitigate basic internet outages.
Implement these high-level operations to minimize downtime and keep transactions flowing:
Primary Connection:
Use a dedicated, business-grade ISP circuit separate from guest Wi-Fi.
Automatic Failover:
Deploy a dual-WAN router alongside a 4G/5G hotspot so your network switches instantly to backup if the primary link fails.
Additionally, consider having a 4/5G mobile device capable of creating a Wi-Fi hotspot as a fallback option for processing payments and accessing BETA during potential internet outages. BETA’s low data usage makes this an effective solution, but the best setup depends on your specific needs.
Power Continuity:
Protect your modem, router, and switches with a UPS and consider a commercial-grade battery system for prolonged power loss.
Transaction Safeguards:
Enable offline caching on your card terminals and pre-load essential member data onto tablets to queue sales locally during outages.
Monitoring & Drills:
Implement automated link-down alerts, run quarterly failover tests, and keep a concise runbook detailing router resets, hotspot activation, and ISP escalation steps.
These recommendations include brands and products that are compatible with BETA, though alternatives meeting the specifications will also work. Please check all requirements for compatibility with BETA and feel free to select similar compatible options based on your budget and availability.
The devices for running BETA. BETA is a web-based software, so it can run on any device with an internet connection. While it’s versatile, a larger screen offers a more comfortable experience for you and your staff. For on-the-go use or navigating the gym floor, we recommend using a medium-sized tablet. Mobile devices might feel a bit cramped, so a tablet strikes a good balance between portability and usability.
2D Barcode Scanner for checking in Climbers: At the climber check-in you require a 2D Keyboard-emulating barcode USB reader, as QR codes are generated for climber checkin. We recommend* the Honeywell Orbit HF680 2D or Honeywell Orbit 7190g Hybrid Presentation Scanner.
Barcode Scanner for use at your POS: Any 1D Keyboard-emulating barcode USB reader will work. We recommend* the Honeywell Voyager XP 1470g General Duty Scanner, as it will allow you to scan both 1D/2D barcordes.
Webcam for visitor photos: Any USB 720p webcam will work - such as the Logitech* C270 HD WEBCAM
Card Terminal: For processing payments, you can choose from our integrated payment providers that accept terminal payments.
Stripe: Model no. Wise POS-E
Clover: Flex
SumUp: Any device
Square: TERMINAL
Dojo: Any device
*Note - BETA is not affiliated with any of these brands.
Contact the BETA team directly with any questions or concerns.
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