By default, each profile must have a valid pass to check in. Beyond that, you can choose what level of validation is required before QR code check-in is allowed.
Here are the options:
No Validation
Any profile with a valid pass can check in. Forms or waivers are not required. This is the most open setting, suitable for basic access control.
Pending Validation
Profiles can check in if they’ve signed a form, even if that form is still pending staff validation. Useful when you want to allow access while reviews are in progress.
Have Validated Doc
Profiles must have a validated form before they can check in. Validation can be completed manually by staff or automatically via email confirmation. A proficiency tag is not required for entry.
Full Validation
Profiles must have both a validated form and a valid proficiency tag to check in. This is the most restrictive setting, often used for facilities requiring verified safety checks or skill qualifications before entry.
The BETA app displays two different QR codes:
Share Profile QR code - used to share your BETA profile with others e.g., reception/desk staff
Entry/Check in QR code - used to check a climber in with a pass they’ve purchased
Attention: The Share Profile QR code can still be used for check in, considering the climber has a valid entry/pass and form linked to their profile. However, the Check-in QR code cannot be used to search for a climber on the BETA dashboard.
Yes! The QR code is time-sensitive and dynamic.
It expires after a short period or as soon as it’s scanned. This prevents climbers from sharing screenshots or reusing QR codes, ensuring that check-ins are secure and only valid for the individual user.
No, QR codes are intentionally dynamic and cannot be made static. This is a security measure to prevent unauthorized access, such as sharing screenshots or checking in unverified climbers without valid waivers or required proficiency.
If you have Check-in Validation Requirements disabled - visitors can only generate a QR code with a form and safety proficiency. Please ensure that the visitor has both, a validated form **on their profile, and a safety proficiency.
Sometimes, the form might require email validation and/or manual validation, depending on your settings for the form.
This could be occurring for a few reasons:
Their profile has an expired form/waiver (They can sign a new form, to advance their status)
Their profile does not have a climbing related proficiency eg belay safety, or lead climbing etc
If your form is set to “require email validation”, then they have not validated their form. You can ask them to validate their form by checking their emails, or you can manually validate their form Validate a visitor’s form
All of the above need to be valid, for a climber to be able to use QR code check-in.
The QR code is valid for one check-in or 15 minutes, whichever comes first.
Additionally, BETA only allows one active session per visitor. If the same profile attempts to check in again while already checked in, an error will be shown.
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