The tag notes and proficiencies visible in every visitor’s profile are customisable.
Learn about the types of Tags & Proficiencies, as well as how to issue those manually below:
🔗Manually grant tag/proficiency
Learn how to manually grant tags or climbing proficiency to visitor profiles for safety checks and context, keeping your climbing community organized and informed.
Available on the Community tier and above.
Choose from a set of predefined tags to quickly mark profiles.
Useful for common cases like safety proficiencies, novice indicators, or supervisor status.
Available on the Enterprise tier and above.
Create your own tags to segment members in ways that best fit your gym’s needs.
Ideal for advanced use cases where pre-existing tags don’t cover your requirements.
You can edit an existing tag to adjust how it works or displays:
Name – change the title of the tag.
Icon – update the visual icon associated with the tag.
Colour – select a new tag colour for quick visibility.
Profile Status – decide if applying the tag is a proficiency, implying that it can change the profile from grey to blue.
Warning Level – configure whether the tag triggers a popup alert, or no alert.
QR Code Blocking – set whether the tag blocks QR code entry at the kiosk.
Proficiency types are managed at the parent (main) dashboard level. Any child locations automatically inherit these settings, ensuring consistency across all sites.
Changes made to proficiency types in the main dashboard will apply to all connected locations.
Notes
Visible throughout the entire UI, not just on the profile.
Useful for important information that staff need to see across the system.
Available on the Club tier and above.
Comments
Added directly to a profile.
Only visible when viewing that profile.
Intended for quick, internal communication between staff.
Available on the Business tier.
Archiving a Tag from the Settings page will prevent that Tag from being issued again, but will not have any impact on the Tags added prior to this.
If you wish for a Tag to be removed from certain or all profiles, this will have to be completed manually.
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