In BETA, you can transfer i.e., gift a pass from one visitor’s profile to another. Transferring passes can only be performed by staff accounts with desk permission or above. This method is ideal for one-off adjustments.
In the case where a pass has been used or a start date has already been set, a staff profile with Manager permissions or above will need to override the above by either re-crediting an entry or extending the expiry date of a pass by adding bonus days, respectively.
Please note, the above is different to transferring/gifting a pass for a recurring subscription!
To transfer i.e., reassign a recurring pass from a subscription, please see the below linked help article,
