Welcome to BETA’s Training Academy!
Our BETA Academy will guide you from mastering the basics to advanced features and offer you tips on how to get the most out of BETA for your business!
Start your journey today and unlock the full potential of BETA!
At a minimum, all of your staff should watch this video (managers, desk, etc.)
This introduction will equip you with the skills and knowledge to handle day-to-day operations efficiently. You’ll learn to navigate key systems, assist climbers, and ensure smooth workflows for all desk activities.
Please gather all of your desk staff to watch this video. You will learn about the dashboard & POS and basic flows for everyday tasks.
This section is ideal for managers and anyone needing a deeper understanding of system capabilities beyond the front desk.
These videos walk through setup and management of passes, subscriptions, and product inventory.
You’ll gain a better grasp of how to configure your offerings, manage recurring billing, and oversee sales more strategically.
Learn how to set up, create and manage passes, and ensure smooth member entry.
Create and manage recurring memberships, billing settings, and subscription lifecycle tools.
Create product listings in BETA. Get familiar with adding, editing, and organizing products in your POS, including inventory and category management.
Customise your Point of Sale View in BETA.
Create and manage Event/Course Templates, and schedule your events in the BETA dashboard.
Work in Progress - please come back later…
Work In Progress - please come back later…
Work in Progress - please come back later…
Work in Progress - please come back later…
Explainers give will give you a high-level understanding of BETA’s feature set.
📹Activity Log Explainer
Explore our Activity Log guide to track changes across profiles, events, subscriptions, and transactions, ensuring accountability and transparency in staff actions.
🔗Comments Explainer
Explore how to effectively use internal comments in the BETA dashboard for confidential tracking and communication.
🔗 Automated Emails Explainer
https://www.notion.so/Automated-email-Explainer-0a69d4ba09284a77bb73dbb5fd09ad9f
🔗 Booking Forms Explainer
https://www.notion.so/Booking-Forms-Explainer-19d16cc94ed480668ba8eacde35307a3
🔗Streams Explainer
Learn how to effectively use Streams for real-time tracking of purchases and form submissions in gyms.
Insights Explainer
Explore key metrics like visitor attendance, sales data, and customer retention for your climbing gym. Utilize this guide to make data-driven decisions for success.
The Reporting Dashboard Explainer
The Reporting Dashboard gives you a clear, real-time view of your key metrics so you can quickly understand performance and make informed decisions. This guide explains how to navigate the dashboard and get the most value from your reports.
🔗Forms Explainer
https://www.notion.so/Forms-Explainer-d17602ddd74e45fd8dda8a5dfca89984
🔗Passes Explainer
https://www.notion.so/beta/Passes-Explainer-bc20b10dcaea44579d7968f531c4752c
🔗 Subscriptions Explainer
https://www.notion.so/Subscriptions-Explainer-12c16cc94ed480db9d6cc11b9c46903d
🔗 Events Explainer (SCM)
https://www.notion.so/Events-Explainer-bee7d14c2dc54dcebe7396cfa06038d0
🔗 Sales Explainer
https://www.notion.so/Sales-Explainer-11516cc94ed4809e823fd5daf96e100a
🔗 Visitor Profile Explainer
https://www.notion.so/Visitor-Profile-Explainer-14916cc94ed480d7bfd6cabc7b3ca471
🔗 Payments Explainer
https://www.notion.so/Payments-Explainer-0927b248b4db4f6c9dcae88b0a7c93d1
🔗 Products Explainer
This was moved to a random place so was not migrated

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Use the search box on the main Help to search the entire list of available help guides, or drop your question in the Support Chat!