Pausing a pass
When a pass is paused, it cannot be used during the paused period. Time is effectively stopped until the pass is resumed.
Extending the expiry
When you extend the expiry date, the pass remains usable and the end date is simply pushed further out.
In BETA, you can pause a prepaid visitor pass and resume it later if needed. This is sometimes referred to as using “bonus days”, but the pass itself is paused rather than adjusted.
Once a pass is paused:
You can schedule when the pass should resume, or
Manually resume it at any time.
The UI shows when the pass was paused in the bottom-left corner, and you can unpause the pass directly from there.
To expire a pass, you can back date the expiry date of the pass.
To Expire the Pass Immediately
Backdate the expiry by setting a past date or adding negative bonus days .By backdating, the pass becomes invalid for check-ins on both the BETA app and the dashboard, effectively removing it from the visitor's profile. This approach is useful for ensuring old or unused passes no longer grant access.
To Adjust the expiry date,
Set the Expiry Date to whichever date you want, this will Extend the pass validity by adding days.
Subscriptions Explainer
Find comprehensive guidance on managing subscriptions, including billing, payment methods, and troubleshooting issues within the BETA platform. Access tips for effective subscription management.
An Upcoming Entry / Pass is one whose Start date has been set to the future. To expire this Entry from a profile, you will need to set
Passes Explainer
Explore our comprehensive guide on understanding passes in BETA, including entry types, pass prices, creation processes, and tracking usage for enhanced gym management.
Rather than remove a pass from an account, with BETA you can expire a pass - which will disallow the profile to enter with that pass. This is done by setting the expiry date to the past. Checking will not be allowed simultaneously from the BETA app, nor from your dashboard.
The pass you are trying to expire, might be either: A PREPAID subscription - please follow along here if that is the case, orA pass with no used check-ins. Passes that have not yet been used, cannot be expired in BETA.
To return a pass to its original expiry, add 0 bonus days - BETA remembers the original expiry date. Click Show all, to view all of the expired Entries on that profile, and the
Settings icon allows you to control the Expiry date.