This help article will help you understand how product migration to BETA is conducted and how we ensure your products are ready before your start date with us! This includes set up of your offerings in our system and/or migrating existing product offerings from your previous provider.
A special product refers to a pass or an event.
A normal product includes anything else i.e., merch, shop and café items like chalk, shoes etc
Read our dedicated products explainer linked below!
Products Explainer
Explore our comprehensive guide on products, pricing, options, and stock management. Learn essential details for retail and cafe operations.
See below linked guide on how to create and configure products in BETA manually.
Create a Product, Product Price, and Stock Configuration
Learn how to create products, set prices, and manage stock configurations effectively in our guide. Streamline your sales process with step-by-step instructions.
We provide you with a structure that you can fill in with all your products. This is the perfect time for you to review you offerings, prices and decide if you want to do a clean up of your products! Once finalised, we get products bulk imported in BETA from the sheet.
The Product Importer is found in our Setup / Importer Document in our shared Google Drive Folder.
Go to our shared Google Drive folder to find your dedicated Setup / Importer Document.

Then find the IMPORT_Products sheet tab.

You need to populate the Products Import section of this sheet
Each product option should have its own row
Orange Columns are required
Available on the Club tier & above
The Stock-Taking Sheet provides a snapshot of all stock items along with their details. This export captures the expected stock level within BETA at the moment of download.
You want your products’ stock count updated?
Download the Stock-Taking Sheet
Open up the .csv
Only edit Column 10, with the actual stock counted
Send that to the BETA team for re-import via your dedicated support chat in BETA
Stock-taking Sheet Columns: Explained
STOCK CONFIG KEY - Value True if this stock option is the one currently in use
STOCK CONFIG IS MOST RECENT - Value True if this stock option is the one currently in use
PRODUCT - Name of the Product
BARCODE - Barcode of the Product
MANUFACTURER - Manufacturer of the Product
COLOR - Colour of the product
SIZE - Size of the Product
COST - Unit Supply Price of Stock Configuration
EXPECTED STOCK - Stock count inside of BETA
ACTUAL STOCK - Empty row, for import.
Historic product transactions will be migrated to BETA, considering you are able to obtain an export from your previous provider. Visit the dedicated article linked below.
Historical Visits and Transactions: Migration
All you need to know

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