This is available to gyms on the Club Tier and above.
Before learning how to use our POS system, ensure you’ve understood what the BETA POS is in our dedicated help article below,
The BETA Point of Sale (POS) Explainer
Explore the BETA Point of Sale system.
You can calculate change directly in the POS. See how in the video below.
Directly from the POS at the end of a transaction, you can assign multiple passes / events / tags and proficiencies to various profiles. The transaction will be linked to one profile, i.e., the profile you link it to, from the "Link Transaction To Profile" pop-up.
You can automatically check-in the visitors too, if selling a Pass Price consisting of a single Entry Type!
Learn more about Entry Types and Pass Prices in our dedicated explainer below,
Passes Explainer
Explore our comprehensive guide on understanding passes in BETA, including entry types, pass prices, creation processes, and tracking usage for enhanced gym management.
In BETA, you have the option to take payments over the phone, offering convenience to your customers.
This action is useful when a customer wants to split their payment across multiple methods (e.g., partially with a voucher and the remainder with cash or a card).
Partial payments can be recorded directly through the Events Calendar (if used to pay for an event) or via the Point of Sale (POS), depending on the context of the booking or sale.
Refund a transaction/payment, revoke items.When processing partial payments through the Events Calendar, setting the transaction to DUE allows you to issue items immediately and generate an invoice for the outstanding balance.
This is typically used when a participant pays part of the fee upfront (e.g., deposit), with the rest collected later.
During this process, you can also specify:
Who the transaction is linked to, identifying the person responsible for payment.
Which price they are paying for, using the dropdown to apply the correct rate (e.g. member, concession, etc.).
This is especially useful when one person is paying for multiple participants or covering a specific portion of the total.
Partial payments in the POS are ideal when a customer wants to split the cost between multiple people or payment methods.
For example, one person might pay part of the total, and a friend covers the rest - or the customer might pay partially with cash and complete the balance with a card. This gives you flexibility to accommodate shared or mixed payments during checkout.
FAQs
Through the Point of Sale, on the Business Tier and above, you may issue Passes/Events for future payment.
This page explains how to handle taking an initial payment with one payment method for INITIAL PAYMENT, and then setting up the subscription in Stripe. For example, an initial payment of cash, and then set up the Stripe Autobill in the POS, or Card Details from the Stripe Portal.
Sell/Set up a recurring subscriptionFAQs
Stripe Terminal Payments (in POS)Allows for quick, one-time payments directly from Terminal, ideal for walk-in or ad hoc purchases. The card details are not stored, maintaining customer security while enabling immediate payment confirmation. The amount sent to the payment terminal is adjustable and can be a fraction of the remaining total. When ordering your terminal for Stripe, you need to be using the Stripe Model no. Wise POS-E
Stripe Terminal are for one off payments through the Point of Sale, no card details are saved through this process. BETA will communicate with your Stripe terminal, and communicate back to BETA on receipt of payment. Read more on how to Connect a terminal to the POS.
When ordering your terminal for Stripe, you need to be using the Stripe Model no. Wise POS-E
› Stripe Card Details (in POS)For transactions requiring card details, you can manually enter customer card information, which then stores to their Stripe profile (if selected).
This enables future payments without re-entering card information, streamlining repeat purchases, and allows you to take Autobill payment, or payments over the phone.
Select Autobill to immediately charge the customer’s Stripe-linked payment method. This is essential for setting up Stripe subscriptions, where recurring charges are collected automatically.
Read the Subscriptions Explainer
› Stripe Subscription BillingChoose this option when billing items to a customer's existing active subscription. These transactions are combined into their next scheduled subscription charge, appearing as an invoice in Stripe.
Unlike Autobill, subscription billing accumulates charges to be processed with the next cycle, ideal for managing incidental purchases under the membership plan’s billing interval.
Read below on how to handle partial payments (deposits) and issue passes/register for events through the POS/Visitors Page for later payment.
Send an invoice for a Due transaction, Available on the Business Tier and above,
Send and Save Invoices / Due Transactions
Manage part payments and issue passes/events for future payment through the POS system. Handle deposits and related transactions.
In BETA, you can add supplementary purchases, such as snacks, drinks, or rental gear, to a member’s Stripe subscription. You can set limits to the amount of credit that can be spent by a visitor, also known as the membership credit limit. Learn how to set membership credit limits here.
To add supplementary purchases to a visitor’s subscription billing, check out via the Subscription billing payment option in the POS.
Set a custom membership credit limit for an individual,
Manage Subscription Credit/Debit Balance
Manage customer subscription credit and debit balances effectively with our guide. Learn how to adjust balances, apply vouchers, and resolve billing discrepancies.
No, the membership credit limit represents the total amount available for spending, separate from the subscription fee. For example, if the membership credit limit is $100, this means the member can spend up to $100 on additional items or services on top of their subscription. Any amount spent will be accrued on top of the subscription cost.
This will occur if the visitor's profile lacks a recurring (subscription) pass. Learn how to set up a visitor’s Stripe membership subscription here.
You will see an error in the POS if the visitor’s subscription has expired or if the membership credit limit has been reached.
To find out how a transaction was paid, navigate to the Sales page within your BETA account. Open the transaction you wish to check and scroll to the bottom of the details section. Look for the payment method or "Payment Type" field to see how the transaction was processed.

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